Wikinews:Wikinews Bulletin/2007-2/Wikinews OTRS

Wikinews gets own OTRS queue
By Steven Fruitsmaak, June 26, 2007

User:Pilotguy informed people on the watercooler that Wikinews now has its own queue within the Wikimedia OTRS system. The address is wikinews AT wikimedia DOT org. Anyone wishing to volunteer for OTRS should leave their information here, keeping the requirements and responsibilities in mind. The volume of E-mails, however, should remain considerably lighter compared to other queues, so assistance is not necessary right now.

The OTRS is a way of contacting Wikinews by e-mail, for example to send original reporting pieces. A link can be posted on Wikinews to the e-mails, which can only be accessed by trusted users with access to the OTRS system.

Brian McNeil, Brian Anderton and myself have volunteered. Paul Williams and Daniel Bryant already have access.

In the current issue: Editor's note · Board elections turn political; Wikinews has candidate · Wikinews gets own OTRS queue · Blog activity · Featured content · Administrators and accreditations · Bulletin Shorts · Cabal IRC discussion